Ping IPTV is a reliable IPTV provider with 800+ live TV channels. It also offers extensive collections of on-demand content from different countries like the USA, UK, and Canada. This IPTV service can be accessed 24/7 with its stable servers. However, certain users have come across Ping IPTV not working issues which can be due to temporary technical and server problems. You can still fix the issues yourselves by following the common troubleshooting methods. Without further delay, follow the below guide to patch the Ping IPTV problems.
Compatible Devices of Ping IPTV
Ping IPTV service is distributed in M3U file format, it supports all IPTV players and can be accessed on the following devices.
Issues & Possible Reasons for Ping IPTV Not Working
Issues | Reasons |
Unable to load the IPTV playlist | It is mainly due to poor internet, connection issues, or expired internet connection. |
Login/account-related Issue | This issue occurs if you have entered the wrong credentials for Ping IPTV or used multiple playlists in the player along with Ping IPTV. If your Ping IPTV subscription plan validity or 24-hour free trial period is over, you can’t access the channel or content within the IPTV. |
Black/white screen issue | A black or white screen appears on IPTV content because of an outdated or failed IPTV player, hardware issues, or excess & corrupted cache on the streaming device. |
Audio/video not playing | Sometimes the IPTV fails to load certain audio/video files because they might be in an unsupported format. |
Media player issue | A media player is essential to stream channels of Ping IPTV. Using an unsupported, outdated, or failed media player will result in the IPTV loading failure. |
Unable to access certain content | When you are streaming IPTV, your Internet Service Provider can restrict your Internet bandwidth or speed for legal reasons. Ping IPTV can also contain some location-specific content. So, you can’t access those channels in your region. |
Solutions for Ping IPTV not working
You shall try out all the methods below to fix the Ping IPTV not working issues.
Enter the Right Account Credentials
Most of the time, login failure occurs if you have entered the wrong account credentials of Ping IPTV. Input the accurate login details such as name, Username, and Password provided by Ping IPTV provider. You can copy and paste the login credentials and avoid typo errors. With this, you’ll be able to log in to Ping IPTV and access the content.
This solution works for:
- Login/account-related Issue
Check for an Active or Stability of Internet Connection
Another common issue for Ping IPTV working failure is poor internet issues or an expired internet connection plan. First, check if you have the internet speed required to load Ping IPTV. If not, restart your router or internet-providing source.
Tip: To check your internet speed, click here from any of your devices.
Then check whether your internet connection plan is active. If not, recharge immediately and try loading Ping IPTV. If your issue didn’t get sorted out even after trying these two ways, then the problem might be from your internet service provider’s side. So contact them for an immediate solution.
This solution works for:
- Login/account-related issue
- Audio/video not playing
- Black/white screen issue
Use a VPN
When ISP is blocking or throttling your device, you can’t access Ping IPTV. Trying to load the content frequently will sometimes lead to legal issues. The best and easy way to load Ping IPTV and prevent these issues is by using a VPN before accessing Ping IPTV.
Using a VPN while streaming Ping IPTV also helps prevent data tracking, hacking, and availing certain content unavailable outside selected regions. We recommend ExpressVPN or NordVPN for safe access to Ping IPTV.
This solution works for:
- Unable to access certain content
Check Your IPTV Subscription
Ping IPTV will not work if your subscription period is expired. Visit Ping IPTV’s official website and log in to your profile. Check your plan’s validity period and resubscribe if your plan has expired using the on-screen instructions. After subscribing again, you can access Ping IPTV on its supporting devices.
This solution works for:
- Login/account-related issue
- Unable to load the IPTV playlist
Restart or Update your Media Player
As a primary medium to stream Ping IPTV, the good functioning of the media player is essential. So, restart your IPTV player and try loading the IPTV. Also, check if you are using the latest version of the IPTV player to prevent bugs and glitches. If not, update the IPTV player to its latest version and try again.
This solution works for:
- Audio/video not playing
- Unable to load the IPTV playlist
Restart or Update your Streaming Device
There is a high chance that the Ping IPTV is not working because of temporary issues with your streaming device, such as a glitch that makes the device misbehave and fails to load the Ping IPTV. So, restart your streaming device.
Bugs, excess cache, and old firmware are also reasons for the issue. Regularly update your streaming devices. Turning automatic software updates on will do the thing easily.
This solution works for:
- Audio/video not playing
- Black/white screen issue
Change your Streaming Device or Media Player
If restarting or updating your IPTV or the streaming player doesn’t fetch you any results, the next step is to change the IPTV player you are using to stream Ping IPTV. If this, too, didn’t work out, try streaming the IPTV on another device.
Additionally, check the server status of Ping IPTV using third-party websites and social media pages. If you find the server is down, you need to wait till it gets up as nobody can access the service when the server is down.
This solution works for:
- Audio/video not playing
- Unable to load the IPTV playlist
- Black/white screen issue
Contact Customer Support Team
This is the final step to take if any of the above-stated solutions help you to stream Ping IPTV. Maybe the problem is from the IPTV provider’s side. Contact the providers through email, phone call, or in person. Their contact details are mentioned on their website within the Contact section.
Reach out to them and inform them about your issue or their service status. They’ll provide guidance for sorting out the issue and updates about their actions.
FAQ
There is no app for Ping IPTV. It provides an M3U link for accessing it on its supporting devices and supports all IPTV players.
The best alternatives to Ping IPTV are IPTV Trends, IPTV Grand, and Beast IPTV.