How to Resolve Pelican IPTV Not Working Issue [100% Working Solutions]

Pelican IPTV is an admirable IPTV service provider with a huge collection and live TV channels worldwide. This IPTV also contains 10,000 movies and TV shows in its video-on-demand library. In addition, it offers flexible pricing plans for users. Like other IPTV service providers, Pelican IPTV doesn’t have any exceptions for the not working issues. But you can resolve this problem by trying the common troubleshooting methods and continue streaming your desired content on your device.

Supported Devices of Pelican IPTV

Pelican IPTV can be streamed on its compatible devices mentioned here.

Issues in Pelican IPTV and Probable Reasons

Issues	Reasons
Login failure	This issue occurs by proving the wrong login credentials for this IPTV. A poor internet connection, an expired IPTV subscription, and an exceeded number of connections are the reason for this problem.
Unable to open the IPTV app	The uncleared cache in the IPTV player app and the streaming device are the possible factors for this issue. Hardware and software issues in the streaming device are also causes of this problem.
Black/white screen issues	Outdated IPTV player apps and streaming devices can be a reason for this issue. It also happens because of the poor internet connection.
Audio/video not playing	An unstable internet connection, excess app/device cache, and hardware issues are the primary factors for this problem.
IPTV playlist not loading	Unexplained and temporary issues with the IPTV player can cause this problem. Issues with the internet connection and expired subscriptions are the other reasons for this issue.
Certain channels/content not loading	Geo-restrictions are the major reason for this problem. There are also chances for your ISP to block the internet connection due to the access of illegal content.

Troubleshooting Methods for Pelican IPTV Not Working

Here are troubleshooting methods that you need to try when Pelican IPTV is not working.

Provide the Correct Login Details

When you provide the Pelican IPTV login credentials like username, password, and M3U link o the IPTV player, make sure you enter the details that you received from the service provider. There are chances for you to make typographical errors while typing it on your own. To resolve this, you can copy and paste the login credentials from the subscription details in the email.

This can fix the following:

• Login failure

Check the Internet Connection

The next common fix you need to try is to check the internet connection on your streaming device. Because issues with the internet connections are the major factor for the Pelican IPTV not working problem. So, first, check the internet speed on your device by clicking the link provided here.

After checking the internet speed, you need to restart your router to get a stable internet connection. Also, check if you have an active subscription plan. If not, you need to renew the internet plan to get the internet connection back. Additionally, contact your Internet Service Provider to resolve the issues with your internet connectivity.

This can fix the following:

• Login failure
• IPTV playlist not loading
• Audio/video not playing
• Black/white screen issues

Connect a VPN

Pelican IPTV may hold some content that is location-specific and restrict its access in your region. So, you need to unblock the geo-restrictions with the help of a VPN. Because a VPN is used to spoof your location by hiding your IP address. Therefore, we suggest you use authentic VPNs like ExpressVPN and NordVPN while watching Pelican IPTV and other services on your device.

A VPN also ensures you are safe online and protects your data. In addition, it resolves issues with your internet bandwidth when ISP blocks your internet supply.

This can fix the following:

• Certain channels/content not loading

Check Pelican IPTV Validity Period

You might be trying the troubleshooting methods without knowing that your IPTV subscription is expired. In case you don’t receive a message from the IPTV provider end about the subscription expiry, you need to visit the official website of Pelican IPTV to find the current status of your subscription. If you find the subscription is expired already, you need to renew the plan or subscribe to the new plan to continue the service.

This can fix the following:

• Login failure
• IPTV playlist not loading

Restart the IPTV App and Streaming Device

Next, you have to restart the IPTV player app that you use to stream Pelican IPTV. The restarting process will remove the temporary bugs, glitches, and cache in the app. To restart the app, close it and wait for a few seconds and open it again. If this doesn’t help you, restart the streaming device that you use to access the Pelican IPTV service.

This can fix the following:

• Unable to open the IPTV app
• Black/white screen issues
• Audio/video not playing

Update the IPTV Player and Streaming Device

If you are using an outdated IPTV player app to access Pelican IPTV, it will also create the not working issue. So, uninstall the current IPTV app and install the latest version on your streaming device. Additionally, check for updates on your streaming device, and make sure you are using the latest firmware. Hope, Pelican IPTV will work better after updating the IPTV player and the streaming device.

This can fix the following:

• Unable to open the IPTV app
• Audio/video not playing
• Black/white screen issues

Change the IPTV Player and Device

If restarting and updating the app doesn’t help, you need to try changing the IPTV player app and device. If Pelican IPTV is working on other devices, then the issues are with the player and device you used previously to access the service. In case the service is not working with other IPTV players and devices too, it might be the server issue of Pelican IPTV.

So, check the server status of Pelican IPTV using third-party websites and social media pages. If you find the server is down, you need to wait till it gets up, as nobody can use the service when it is down.

Get Customer Assistance

After trying all the above-mentioned fixes, if you are still unable to resolve the IPTV not working problem, you need to get customer support from Pelican IPTV. It offers customer support live chat and email on its official website. Hence, you can use this facility to contact a representative and get the correct solution instantly for the Pelican IPTV not working problem.

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