How to Resolve TiviMate IPTV Player Not Working Issue [8 Best Working Fixes]

Though TiviMate is a popular IPTV player, it may sometimes stop working for various technical reasons. There are also chances for the temporary issues on your streaming device to cause the TiviMate IPTV not to work. Whatever the reason, you can easily fix it by trying the standard and simple troubleshooting methods. To help you, we have provided the possible reasons and working fixes to resolve the TiviMate not working issues to continue to access live TV channels and on-demand videos using M3U playlists.

TiviMate – Compatible Devices

You can access the TiviMate IPTV Player on the below devices:

Factors Causing TiviMate Not Working Issue

Problems	Probable Factors
Login failure	Misentry of your IPTV credentials will cause this issue mainly. Poor internet speed on your streaming is another common reason.
Black/white screen appearance	Instead of IPTV content, a black or white screen appears within Tivimate IPTV due to internet issues. Excess cache data in Tivimate or streaming devices can also be a factor.
Playlist/channel loading failure	A slow internet connection will lead to this issue most of the time. If your IPTV subscription has expired, then you won’t be able to get any channels within the entered playlist. Also, there is a chance that the playlist URL you have entered within TiviMate might be in an unsupported format. Internet or geo-constraints are rare yet possible factors.
Unable to play video/audio	Certain temporary issues in the Tivimate app or serious issues in your device’s hardware or software will also fail to play audio/video within the IPTV player.
You couldn’t open the Tivimate app	You can’t launch the TiviMate app if there are problems with your device’s software/hardware.

Solutions for TiviMate Not Working Issue

Follow the troubleshooting techniques one by one till the TiviMate IPTV Player not working issue gets sorted out.

Enter Accurate Login Credentials

Most users think there is a working issue with TiviMate after entering IPTV credentials with errors or wrong credentials/playlist links in TiviMate.

The best and simplest way to prevent such mistakes is to copy and paste the credentials or playlist link of your IPTV into Tivimate because accuracy is required even in the upper-case and lower-case entries for IPTV login with TiviMate.

This will solve:

• Login failure

Look Over the Internet Speed

Usually, the TiviMate not working issue occurs due to slow internet. When there is a poor internet supply for your streaming, you can’t log in or load the playlist of your IPTV service in TiviMate.

So check for sufficient internet speed by loading any website or taking an internet speed test. If the internet speed test result is slow, you must restart your router or internet supply source, which will sort out your issue.

If you can’t load IPTV on TiviMate even after restarting, check whether your internet connection plan has expired. If it is yes, then you have to recharge and try again if it is so.

If the internet connection plan is active, contact your ISP (Internet Service Provider) and report your issue. They will assist you in person or guide you to improve the internet issue.

This will solve:

• Black/white screen appearance
• Playlist/channel loading failure
• Login failure

Setup VPN Connection

Some IPTV channels or even its services are restricted to certain zones. You might be trying to access such IPTV service on TiviMate outside those selected zones. Also, most IPTV services are illegal, and your ISP might have blocked or restricted your internet supply for regular usage.

But you can easily escape these ISP & geo-constraints by setting up a VPN while accessing IPTV using TiviMate. Additionally, strong VPNs like NordVPN and ExpressVPN will never allow working issues within TiviMate if caused by the above reasons.

This will solve:

• Black/white screen appearance
• Playlist/channel loading failure

Check IPTV Subscription Validity

If you have tried the previous three troubleshooting techniques and still can’t rectify the TiviMate issue, you should also pay attention to your IPTV subscription plan.

With an expired subscription, IPTV content can’t be loaded not only on TiviMate but also on any IPTV player. So visit your IPTV’s website and check the validity time of your subscription plan. Resubscribe to the existing plan or get any plan you like that’ll help IPTV access on TiviMate.

Sometimes your IPTV service goes unexisting. In such cases, try streaming another IPTV service on TiviMate.

This will solve:

• Black/white screen appearance
• Playlist/channel loading failure
• Login failure

Restart TiviMate or Streaming Device

Though cache files make usage easier, their excess storage will lead to certain temporary malfunctions. As a result, the user might come across the TiviMate not working issue. To clear it up, restart your TiviMate IPTV player.

If restarting TiviMate doesn’t fix the issue, check your streaming device’s cache data. It is better to restart your streaming device once to remove all the issues-causing items and make way for TiviMate’s normal functioning.

This will solve:

• Black/white screen appearance
• Unable to play video/audio
• Login failure

Update TiviMate or Streaming Device

Using the TiviMate app on its old version is another important reason for its working issues. Also, using the IPTV player in its old version will keep you away from newer features. So go to the application store of your streaming device and check if any updates are available for the TiviMate IPTV player. If there is any new version available, you shall update the app and try streaming again.

When TiviMate doesn’t work properly, even in its newer version, check if you are running the latest firmware version on your device. If it is outdated, update it immediately to remove all the bugs, glitches, and excess cache and make your device run the TiviMate app more efficiently than more.

This will solve:

• Black/white screen appearance
• Unable to play video/audio
• Login failure

Reinstall TiviMate

Sometimes, there are compatibility problems between your device and the version of the TiviMate app you are using. So uninstall the IPTV player from your device. After some time, download the player again from a trusted source and install it. This may set the scene for the proper working of the TiviMate IPTV player.

This will solve:

• Playlist/channel loading failure
• Unable to play video/audio
• Login failure

Change the Device

If none of the above troubleshooting techniques fetch you a favorable result, the last try from your side may be opting for an alternate streaming device. If there is a problem in your device’s hardware/software, TiviMate’s not working issue will occur in any form. So, it is better to install the IPTV player on another device and continue streaming till the old device gets repaired.

This will solve:

• Black/white screen appearance
• Couldn’t open the Tivimate app
• Unable to play video/audio

Contact Developers

If TiviMate IPTV’s working fails even on an alternate device, then the problem is not from your side. The player might have failed or is undergoing issues. So contact the IPTV’s player developers through WhatsApp chat from 8:00 AM to 4:30 PM MDT to inform them about the difficulties you are undergoing. They will update you about their actions and inform you when TiviMate will return to normal.

FAQ