How to Solve Eternal IPTV Not Working Issue [100% Working Solutions]

Eternal IPTV is an excellent IPTV provider offering 6500 live TV channels and 14,000+ Video-On-Demand content PPVs, etc. Although it works on diverse streaming devices, it doesn’t mean it works without issues. i.e., Eternal IPTV not working issues occur once in a while for different reasons. But, you can set aside all your concerns as you can easily resolve working issues within Eternal IPTV using the troubleshooting techniques in the upcoming topics.

Eternal IPTV – Supported Devices

Eternal TV IPTV works on the following devices.

Possible Reasons for Eternal IPTV Not Working Issues

Problems	Reasons
Login issues	If you enter IPTV login information with mistakes or completely enter the wrong one, the Eternal IPTV not working issue will occur for sure. Issues in your internet connection are another major reason.
Can’t open the IPTV app	Hardware or software issues in your streaming device will bring you this issue. The surplus cache can also be a factor.
Unable to load the IPTV playlist	Slow internet and issues related to your IPTV media player will fail to load the Eternal IPTV playlist link.
Occurrence of black/white screen	You’ll see a black or white screen instead of Eternal IPTV content if you are using a problematic IPTV player and using the Eternal IPTV app in its old version. Cache data and some temporary issues in your device will also make way for this issue.
Can’t play video/audio	Poor internet, using an outdated media player/app, and some issues in them will bring you Eternal IPTV not working issue in this form.
Certain channels can’t be loaded	Geo-blocking is the barrier that causes the loading failure of specific channels within Eternal IPTV.

Solutions for Eternal IPTV Not Working

Follow the upcoming troubleshooting methods one by one until the Eternal IPTV, not working issues get resolved.

Solution 1: Resolve the Internet Issues

If there is a slow or no internet supply for your streaming device, then you can’t load and access any channels within Eternal IPTV. So first, check if you have sufficient internet speed for the Eternal IPTV to load and use it.

If your internet speed is low, you have to restart your router or internet-providing source to improve your internet speed.

If the speed remains the same after restarting, check whether your internet plan is in active status. Recharge if it is expired, and try loading the IPTV again.

If there is no improvement, you can contact your ISP (Internet Service Provider) and report your issue to get assistance or guidance to sort out the issue.

Works for:

• Login issues
• Unable to load the IPTV playlist
• Occurrence of black/white screen

Solution 2: Avoid Misentering Login Information

Many users enter their IPTV credentials with typographical errors or completely enter the wrong login information and think Eternal IPTV is not working.

The best way to avoid such mistyping and wrong entry of IPTV credentials is copy-pasting Eternal IPTV credentials. Because even upper case and lower case letters entry matter a lot while logging in.

Works for:

• Login issues

Solution 3: Connect a VPN

Regional channels of various countries are available within Eternal IPTV, and many of them can’t be loaded outside the native zone or selected regions. This is known as geo-blocking. To escape this restriction and access any channel with Eternal IPTV, connect a VPN before accessing the IPTV. Using a steady VPN is very much important, and that’s why we recommend NordVPN or ExpressVPN.

Tip: VPN usage also helps prevent data tracking, device hacking, and ISP throttling.

Works for:

• Certain channels can’t be loaded

Solution 4: Check Subscription Validity

If you have exceeded your Eternal IPTV subscription validity, then you can’t load or watch any of its channels. Most users fail to check on this and think the Eternal IPTV working issue has occurred due to some other reasons.

So visit Eternal IPTV’s official website and log in to your IPTV account. Check whether your plan validity has expired. If yes, resubscribe to the existing plan or get any other plan of your desire. If the subscription plan is still valid, then proceed to the next step.

Works for:

• Login issues
• Unable to load the IPTV playlist
• Occurrence of black/white screen

Solution 5: Reboot IPTV Player/ IPTV App

Some short-term issues occur on the IPTV app or IPTV player that you’re using to stream Eternal IPTV. The causes are bugs, glitches, and cache. But they are temporary, and a simple thing to do to clear up this issue is rebooting.

Reboot your IPTV player or IPTV app according to your device. This will mostly solve your Eternal IPTV not working issue, as it is predominantly the best solution for such cases.

Works for:

• Can’t play video/audio
• Cannot open the IPTV app
• Occurrence of black/white screen

Solution 6: Update IPTV Player/ IPTV App

Updating is very much necessary for availing new features as well as rectifying existing issues. Coming to Eternal IPTV, if your IPTV app or IPTV player is running its old version, then there are possibilities for the occurrence of working issues. So check for the new version and update your IPTV player or IPTV app immediately.

Works for:

• Can’t play video/audio
• Can’t open the IPTV app
• Occurrence of black/white screen

Solution 7: Reboot/ Update the Streaming Device

If rebooting your IPTV player or IPTV app doesn’t work out or if they are already running their new version, then you have to turn your head towards your streaming device.

All the issues causing factors in your IPTV app and IPTV player will exist in your streaming device also. As for troubleshooting, the former went in vain, do the same on your streaming device and see if it works out.

So first reboot your streaming device and check if Eternal IPTV is working properly. If the same problem prevails even after a reboot, then you should check if there are any software updates available for your device. If available, update the firmware and check if there is any improvement.

Works for:

• Can’t play video/audio
• Can’t open the IPTV app
• Occurrence of black/white screen

Solution 8: Change the IPTV Player / Streaming Device

If updating and rebooting the IPTV player or app or even the streaming device didn’t fetch any favorable results, then the only option you are left with is choosing an alternative.

So users streaming Eternal IPTV using a media player can install a new IPTV player and try streaming the IPTV on it. IPTV app users can install the Eternal IPTV app on another streaming device.

There is a high chance for this troubleshooting to work out because maybe your media player has failed or there are some serious issues with your device.

Works for:

• Can’t play video/audio
• Can’t open the IPTV app
• Unable to load the IPTV playlist
• Occurrence of black/white screen

Solution 9: Contact the Developers

If none of the above troubleshooting didn’t redeem you from the Eternal IPTV not working issue, then the problem is from the IPTV provider’s side and not you. So contact the developers through the online contact form on their website. Report the issue you are facing, and they’ll provide a remedy to your issue or inform you when the issue will be resolved. Until that, you have to watch TV on another IPTV service.

FAQ