Kool IPTV is a prominent IPTV service provider with thousands of live TV channels and videos on demand worldwide. Though it gives a seamless streaming experience, users may undergo the Kool IPTV not working issues at times. It is because of server issues, a weak network, and other technical reasons on your streaming device. However, the cause of the Kool IPTV not working issue may vary for each user.
In this article, we have provided all the possible causes and the 100% working troubleshooting methods for the Kool IPTV not working issue. Try all of them and continue to stream the Kool IPTV service like before.
Why Do You Need a VPN for Kool IPTV?
IPTV providers are always prone to legality issues since they are known for streaming copyrighted content without the proper license. In most countries, streaming copyrighted content is against the law, and you may end up facing legal issues while watching that content. So, it is advisable to use a VPN service on your device to safeguard your privacy.
VPN also helps you access providers that are geo-restricted in your country. Since the internet is flooded with many VPNs, we recommend using NordVPN while streaming IPTV content via a media player. Currently, NordVPN offers a 67% discount + 3 months free for all subscribers.
Kool IPTV Not Working: Problems & Reasons
Issues | Reasons |
---|---|
Login Problem | It happens when you enter the login credentials to the IPTV player. A poor internet connection, expired IPTV subscription, and server issues are the other reasons for this problem. |
IPTV Playlist/Content Not Loading | Expired Kool IPTV subscription and network issues on streaming devices are the primary factors for this problem. Location-specific content in the Kool IPTV playlist is also a possible reason. |
Can’t Open the IPTV Player | It occurs due to the uncleared cache in the IPTV player. It also happens when your IPTV player is corrupted. Other possible reasons are the software and hardware issues on your streaming device. |
Occurrence of Black/White Screen | Using the outdated IPTV player to stream Kool IPTV is the primary reason. Hardware issues and excess cache files on your streaming device can also lead to such problems. |
Audio /video not loading | If the IPTV player doesn’t support the audio and video file formats in the Kool IPTV playlist, this problem occurs. Temporary issues on your streaming device will also cause this issue |
Can’t stream particular content | Geo-restrictions of the Kool IPTV service are the main reason for this problem. Other possible reasons are ISP constraints. |
Best Ways to Resolve Kool IPTV Not Working Issue
You need to try the troubleshooting methods one by one to resolve the Kool IPTV not working issue.
Enter the Correct Login Details
If you are unable to login to the Kool IPTV account in an IPTV player, it is because of the typographical mistakes you made while typing. Hence, you need to copy and paste the Kool IPTV login credentials such as Username, Password, and M3U URL to the player from the email you received from the provider after the subscription. This will help you avoid the typographical errors.
This will fix the following issues:
- Login Problem
Check the Internet Connection
A poor internet connection on your streaming device is the common reason for an IPTV service not working problem including Kool IPTV. This IPTV requires a minimum of 25mbps internet speed to stream the service. Therefore, you need to check the internet connection speed on your device to fix this problem. You can use the link provided below to check the network speed on your streaming device.
If the network speed is not up to the required level, you need to restart your router to make it better. Additionally, make sure you have an active Internet subscription and contact your Internet Service provider to solve the issues with your connection.
This will fix the following issues:
- Login Problem
- IPTV Playlist/Content Not Loading
- Occurrence of Black/White Screen
Try Connecting a VPN
In general, all the IPTV services including Kool IPTV may contain some location-specific content as they deliver entertainment content from all around the world. So, you may not access certain content in your region. To unblock the geo-restrictions, you need to connect any of the best VPNs to your streaming device. A VPN also masks your IP address from third parties and ensures your online security.
This will fix the following issues:
- IPTV Playlist/Content Not Loading
- Can’t stream particular content
Check the Kool IPTV Subscription Expiry Date
The next troubleshooting method is to check the validity of the Kool IPTV service. Sometimes you will not receive any notification about your subscription expiry due to the technical issues of their end. Hence, you need to visit its official website to know the current status of your subscription. If the subscription has expired already, you need to renew the plan to continue the service.
This will fix the following issues:
- Login Problem
- IPTV Playlist/Content Not Loading
Restart the IPTV Player and Streaming Device
Next, you need to restart the IPTV player you use to stream the Kool IPTV service. It helps you to fix the temporary issues with the player. You can close the app and open it after a few seconds to restart it. If restarting the IPTV player doesn’t help you, then you need to restart your streaming device. Hope, this will fix the issues while streaming the Kool IPTV service.
This will fix the following issues:
- Audio /video not loading
- IPTV Playlist/Content Not Loading
- Occurrence of Black/White Screen
Update the IPTV Player and Streaming Device
If restarting both the IPTV player and the streaming device doesn’t give you the expected results, then you must update the IPTV app. Hence, uninstall the current IPTV app you are using to stream Kool IPTV and search for the latest version. If you find it, install the latest app with new features to stream the service. Also, make sure your streaming device is running the latest software.
This will fix the following issues:
- Audio /video not loading
- IPTV Playlist/Content Not Loading
- Occurrence of Black/White Screen
Check the Kool IPTV Server Status
If none of the above-mentioned fixes work, then it might be the server issue of Kool IPTV. Use the third-party websites and social media pages to get to know the current status of Kool IPTV. If the service is down for maintenance and other technical reasons, you need to wait till the service is back.
This will fix the following issues:
- Can’t Open the IPTV Player
- IPTV Playlist/Content Not Loading
- Audio /video not loading
Change the IPTV Player and Streaming Device
The problem may be with the player and the streaming device if the Kool IPTV not working issue persists. So try changing the IPTV player and device to stream Kool IPTV. Since this service offers only an M3U file make sure the player you select supports the M3U format. If the Kool TV service is working fine on other devices then the problem is with the device you used previously used.
This will fix the following issues:
- Can’t Open the IPTV Player
- IPTV Playlist/Content Not Loading
Get Customer Support
Finally, you need to get customer support from Kool IPTV if none of the above-mentioned troubleshooting methods works. You can contact them through Telegram, Email, and the Contact Us form on its official website. You can prefer any of these ways to contact a representative. They will give you all the possible solutions to resolve the issues with the Kool IPTV service.
- Telegram: @koolstreamstv
- Email: [email protected]
- Contact Us Form: https://koolstreamstv.com/contact-support/
Compatible Devices of Kool IPTV
You must know the compatible devices of Kool IPTV so that you will not try to access the service on any other device.
FAQ
No, Kool IPTV doesn’t have a native player.
You can try the best IPTV services like Fame IPTV, SuperPro IPTV, and Iconic Streams instead of Kool IPTV.